How to Track SparkPost Bounces with GlockApps

GlockApps is integrated with SparkPost to provide you with an automated way of bounce email processing.

With GlockApps, you can see exactly why your emails are bouncing, such as issues related to invalid email addresses, temporarily deliverability issues, or message blocking.

Processed data is compiled into the comprehensive and easy-to-read report available for you every day. You can enable email notifications to get the report download links via email.

Note: the Bounce Monitor is only available in the Business, Marketing and custom subscription plans

Follow the steps below to track SparkPost bounces with the GlockApps Bounce Monitor:

Step 1. Get SparkPost API Key.

Login to your SparkPost dashboard.

Navigate to Account -> API Keys.

Click “New API Key”.

Enter the API key name.

In the API Permissions, click “Select”.

Check the “Event Webhooks: Read/Write” option.

Leave the IP field blank.

Click “Create API Key”.

How to Track SparkPost Bounces with GlockApps

Copy the API Key.

Step 2. Add SparkPost Account in GlockApps.

Login to your GlockApps account.

Navigate to Integrations -> SparkPost.

Click "Add".

Enter the account name (any name for your convenience).

Paste your SparkPost API Key.

Select the API type depending on your SparkPost account and region:

Use SparkPost or SparkPost Premium API – select this option if you have a free or Premium account in North America region.

Use SparkPost EU or SparkPost Premium EU API – select this option if you have a free or Premium account in EU region.

Use SparkPost Enterprise API – select this option if you have an Enterprise account.

SparkPost is available in multiple regions. “SparkPost” refers to the SparkPost service hosted in North America. “SparkPost EU” refers to the SparkPost service hosted in Western Europe. SparkPost and SparkPost EU operate independently. An account created with SparkPost cannot be used with SparkPost EU, and vice-versa. Customers may use accounts in both regions.

Click "Add Account".

How to Track SparkPost Bounces with GlockApps

Step 3. Add SparkPost as Bounce Source.

Navigate to Bounce Monitor -> Settings.

Click "Add" next to "Bounce Sources".

Enter a bounce source name (any name for your convenience).

Select the type – SparkPost.

Select the SparkPost account.

Click "Add Bounce Source".

How to Track SparkPost Bounces with GlockApps

Step 4. View Bounce Analytics.

When bounce and complaint emails happen, the GlockApps Bounce Monitor will process bounce emails you receive at SparkPost and deliver bounce analytics and reports to you.

Navigate to Bounce Monitor -> Analytics to view the bounce data by sender domains and email addresses.

Under "Live Feed" you have an aggregate report about all bounce emails.

You can export the bounces from your GlockApps account and load them into the suppression list in your email system so the next time you shoot a campaign to the same list they will be excluded.

GlockApps stores bounce emails and analytics for three months. Data that is older than the 3-month period from the actual date is automatically deleted.

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