How to Track Mailgun Bounces with GlockApps

Written by Julia G. Posted in Tutorials

GlockApps is integrated with Mailgun to provide you with an automated way of bounce email processing.

With GlockApps, you can see exactly why your emails are bouncing, such as issues related to invalid email addresses, temporarily deliverability issues, or message blocking.

Processed data is compiled into the comprehensive and easy-to-read report available every day. You can enable email notifications to get the report download link via email.

Note: the Bounce Monitor is only available in the Business, Marketing and custom subscription plans

Follow the steps below to track Mailgun bounces with the GlockApps Bounce Monitor:

Step 1. Get Mailgun API Key.

Login to your Mailgun account.

Navigate to Account Settings -> API Keys.

Copy the Active API Key.

Step 2. Add Mailgun Account in GlockApps.

Login to your GlockApps account.

Navigate to Integrations -> Mailgun.

Click "Add".

Enter the account name (any name for your convenience).

Paste your Mailgun Active API Key.

Click "Add Account".

Step 3. Add Mailgun as Bounce Source.

Navigate to Bounce Monitor -> Settings.

Click "Add" next to "Bounce Sources".

Enter a bounce source name (any name for your convenience).

Select the type – Mailgun.

Select the Mailgun account.

Select the Mailgun domain.

Click "Add Bounce Source".

Step 4. View Bounce Analytics.

When bounce and complaint emails happen, the GlockApps Bounce Monitor will process bounce emails you receive at Mailgun and deliver bounce analytics and reports to you.

GlockApps tracks these types of bounce messages from Mailgun: hard bounces, dropped messages, unsubscribes and spam complaints.

Navigate to Bounce Monitor -> Analytics to view the bounce data by sender domains and email addresses.

Under "Live Feed" you have an aggregate report about all bounce emails.

You can export the bounces from your GlockApps account and load them into the suppression list in your email system so the next time you shoot a campaign to the same list they will be excluded.

Tags: bounce emails, bounces, mailgun, track bounces