How to Track Mailgun Bounces with GlockApps

GlockApps is integrated with Mailgun to provide you with an automated way of bounce email processing.

With GlockApps, you can see exactly why your emails are bouncing, such as issues related to invalid email addresses, temporarily deliverability issues, or message blocking.

Processed data is compiled into the comprehensive and easy-to-read report available every day. You can enable email notifications to get the report download link via email.

Note: the Bounce Monitor is only available in the Business, Marketing and custom subscription plans

Follow the steps below to track Mailgun bounces with the GlockApps Bounce Monitor:

Step 1. Get the API Key in Mailgun.

Login to your Mailgun account.

Navigate to the Security menu item.

Click “View” in the “Private API Key” field and copy the API Key.

How to Track Mailgun Bounces with GlockApps

Step 2. Add Mailgun as Bounce Source in GlockApps.

Navigate to Bounce Monitor -> Settings in your GlockApps account.

Click "Add" next to "Bounce Sources".

Enter a bounce source name (any name for your convenience).

Select the type – Mailgun.

Paste your Mailgun Private API Key.

Select a Mailgun domain you want to track bounce emails for.

If you want to track bounce emails for more than one sending domain, you need to add multiple bounce sources for Mailgun selecting a domain in each source.

Click "Add Bounce Source".

How to Track Mailgun Bounces with GlockApps

Step 3. View Bounce Analytics.

When bounce and complaint emails happen, the GlockApps Bounce Monitor will process bounce emails you receive at Mailgun and deliver bounce analytics and reports to you.

GlockApps tracks these types of bounce messages from Mailgun: hard bounces, dropped messages, unsubscribes and spam complaints.

Navigate to Bounce Monitor -> Analytics to view the bounce data by sender domains and email addresses.

Under "Live Feed" you have an aggregate report about all bounce emails.

You can export the bounces from your GlockApps account and load them into the suppression list in your email system so the next time you shoot a campaign to the same list they will be excluded.

GlockApps stores bounce emails and analytics for three months. Data that is older than the 3-month period from the actual date is automatically deleted.


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