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Email Deliverability

Understanding Deliverability Metrics

Written by Julia G

Many email marketers are mistakenly assured in their ability to reach their recipients when they observe a high delivery rate. However, what the “delivery rate” term actually means is the number of emails that were sent that did not return with a hard or soft bounce. In reality, a delivered email could end up in the Inbox, spam, or blocked.

Everything You Should Know about Spam Complaints

Written by Julia G

No one is safe from spam complaints. Complaints can happen even to good marketers who are sending to permission-based email lists. The complaint rate used to be underestimated, but the recent research shows that 20% of deliverability issues were caused by a lot of spam complaints. The complaint rate is calculated as the number of “report spam/junk” complaints out of emails sent. For example, the 0.1% complaint rate is considered acceptable and often seen among good senders, but the 0.5% rate is already too high.

Everything Email Marketers Need to Know About Email Sender Reputation

Written by Julia G

When it comes to email marketing, deliverability means getting email marketing messages to the recipients’ Inboxes. It is the key to a successful email campaign. Over the past years, email deliverability has evolved. While the subject lines, spam filter triggering words, special characters, and image-text ratio have been the most important things to pay attention to in the past, these …

How to Maximize Inbox Delivery: Best Practices that You Can Implement Today

Written by Julia G

The Internet and email have created new opportunities for businesses of all sizes and across all markets. The bad thing is that malicious senders are abusing email too. I bet you are receiving hundreds of ads and promos every day from people you have not even heard of.

Thus, ISPs and all receiving networks are forced to take measures to protect their users against the assault of increasing volumes of spam and malicious emails.

On the other hand, the war of Internet service providers (ISPs) against spammers harms legitimate email senders, and your marketing results suffer because of this, right?

Improve Email Deliverability: Insights and Best Practices That Really Work

Written by Julia G

Some 17% of emails from legitimate senders around the world failed to reach the inbox during the year-long period according to Return Path’s latest study on this topic. Globally, the average Inbox placement rate saw a decline from 85% to 83%, meaning that 1 in every 6 commercial emails fails to reach the Inbox.

How would you like a 21% performance improvement for your next email marketing campaign?

Can’t Keep Up? 9 Ways to Simplify Your Path to the Recipient’s Inbox

Written by Julia G

Email marketing is about the balance between strategy, deliverability, funding, process, staffing, and the need of the customer. There is a whole set of things that influence the final decision. Deliverability is just one of them. When you are making a decision about re-activating customers, sending that next promotional, transactional or welcome email, deliverability becomes one of the things for …

How to Get Emails Past Spam Filters and Email Firewalls

Written by Julia G

Even legitimate email marketers who send CAN-SPAM compliant emails to people who subscribed to their lists have their emails filtered as spam all the time. Unfortunately, there’s no quick and permanent fix. However, if you understand what spam is, how spam filters work, and what mistakes cause the email to be filtered as spam, you will be able to reduce …

14 Tips to Avoid the Spam Folder

Written by Julia G

If you are very serious about email deliverability, you should regularly test to ensure your legitimate email gets delivered to the Inbox. In this post we offer the best email marketing practices you must follow to keep your emails out of the spam folder. Related Posts Ever wanted to shout your message from the rooftops and have hundreds or thousands …

Why Is My Email Filtered as Spam?

Written by Julia G

20 Simple Practices to Improve Inbox Delivery No matter what email delivery service or SMTP relay you are using, some of your messages can end up in the spam folder. Internet service providers use different spam filtering techniques (which are sometimes pretty odd) to protect their users from spam. So, you will absolutely have some emails filtered as spam or …