spam complaints

Everything You Should Know about Spam Complaints

Written by Julia G

No one is safe from spam complaints. Complaints can happen even to good marketers who are sending to permission-based email lists. The complaint rate used to be underestimated, but the recent research shows that 20% of deliverability issues were caused by a lot of spam complaints. The complaint rate is calculated as the number of "report spam/junk" complaints out of …