Privacy Policy
Last updated: September 21, 2026
Thank you for visiting the GlockApps official website located at glockapps.com.
We at GlockApps (“GlockApps”, “Service”, “We”, “Our”, “Us”) know that our users (“You”, “Your”) care about how their personally identifiable information (“Personal Information”, “Data”) is used and shared, and We take Your privacy and security very seriously.
These Privacy Policies disclose our data collection methods, usage and confidentiality policies throughout our site. By visiting or using the GlockApps website, You acknowledge that You accept the practices and policies outlined in these Privacy Policies, and You hereby consent that We will collect, use, and share Your personal information in the following ways.
We offer an email deliverability testing service called Inbox Insight that allows us to collect data on Your behalf about the emails that You send. We provide You with the seed email list that enables Us to collect data about Your sender infrastructure and email placement. Such data includes the email address and IP address(es) the message is sent from, date and time of the event, message content, message headers and the details about how the mailbox providers treat the email (e.g., whether they put it in the Inbox or spam folder or block it).
Integration with MailChimp
We integrated GlockApps with MailChimp to provide You with an easy way of testing Your MailChimp email campaigns.
GlockApps will never contact or modify Your existing subscribers or lists You have in MailChimp in any way.
We’ll create a new audience in Your MailChimp account in order to import Our test email addresses, and We’ll display a list of Your existing campaigns. When You choose to run a spam test for one of Your campaigns, We’ll email a copy of that campaign to Our test list.
If You receive the “Your current account plan with MailChimp doesn’t permit the creation of additional audiences (GlockApps seed list)” error message, You’ll have to delete an existing audience in Your MailChimp account to allow GlockApps to upload the seed list or upgrade to a higher plan with MailChimp.
By allowing GlockApps to connect to Your MailChimp account, You give GlockApps permission to perform the following actions:
We offer the DMARC Analytics tool that allows Us to collect data on Your behalf about email sources sending emails on behalf of Your domain(s) and email authentication. We provide You with the ability to create a DMARC record with the email addresses pointing to GlockApps. The DMARC record published in Your domain’s DNS enables Us to collect DMARC reports on Your behalf and provide You with the analytics data. Such data includes the IP addresses and services sending on behalf of your domain(s); number of messages that passed SPF, DKIM, DMARC authentication; number of messages that failed SPF, DKIM, DMARC authentication; number of forwarded messages; number of messages sent by unknown (unauthorized) sources; DMARC compliance rate for each domain, and the DMARC policy used in the DMARC record for each domain.
We offer the Uptime Monitor tool that allows Us to collect data on Your behalf about the status of your email authentication records, IP addresses, mail server, and web site availability. We provide You with the ability to create real-time monitors for testing SPF, DKIM, and DMARC records, IP addresses, HTTPS, and TLS protocols.
You acknowledge and agree that it is at Your discretion as to what data is collected in connection with the use of GlockApps, and therefore, You are solely responsible for the collection and use of any such data, ensuring that such collection and use are in accordance with Your privacy policies and all applicable laws and regulations, including without limitation any applicable data protection laws or regulations.
GlockApps operates under the domain https://glockapps.com. All data collected is the property of the customer (“You”) and is just hosted/facilitated by us. GlockApps stores this information securely on behalf of You. This information is only accessible by You.
You can visit our site without identifying yourself or revealing any personal information. Our site does automatically collect information such as Your IP address, browser type, operating system, “cookie” information, and the page You requested for site trends and statistics, but this information does not personally identify You.
To protect the customer resources area from misuse, We actively monitor all logins into the system in addition to recording standard weblogs. We collect login dates and times as well as recording IP addresses on an individual basis. In addition, We record the details on all actions that are taken, also on an individual basis. This allows Us to perform individual analysis of patterns of activity for the purposes of detecting prohibited access and misuse of the resources in the system.
We do not receive or ever store any financial information such as credit card details and none of the information We collect is ever shared with any third parties outside of our immediate e-commerce provider.
The customer area presents a highly individualized facility for managing reports and raw data. In order to provide this facility, We have to record basic (non-financial) information about each user’s choice of purchase as well as recording their usage of the facility, for example, to customize the credits remaining for each user.
When We collect usage information (such as the numbers and frequency of visitors to the website), We only use this data in aggregate form, and not in a manner that would identify You personally. We may also provide this aggregate information to our partners, but We never disclose aggregate information to a partner in a manner that would identify You personally.
“Cookies” are identifiers We transfer to Your computer or mobile device that allow Us to recognize Your browser or mobile device and tell Us how and when pages in our website are visited and by how many people. You may change the preferences on our browser or mobile device to prevent or limit Your computer or device’s acceptance of cookies, but this may prevent You from taking advantage of some of our website’s features. If You click on a link to a third party website, such third party may also transmit cookies to You. These Privacy Policies do not cover the use of cookies by any third parties.
glockapps.com uses anonymous session cookies. A session cookie only ever contains a unique identifier for managing session state and therefore does not contain any personally identifiable information. Session cookies are automatically deleted when the web browser is closed.
glockapps.com also uses third-party cookies, installed Our analytics and advertising partners, including Google Analytics, Google Ads, Microsoft Advertising and Facebook Pixel Code, to process statistical analyses of the user’s browsing habits, on the number of pages visited or the number of clicks the user makes on a page when browsing. We process the results of these analyses for statistical purposes on website user behavior, in order to improve and fine-tune website content.
When You first visit Our website, We present a cookie consent banner that lets You choose which categories of cookies You allow before any non-essential cookie is set. Strictly necessary cookies are always active because the website cannot function without them; analytics, preferences and marketing cookies are set only if You enable them, and each category can be accepted or declined separately. You may decline all non-essential cookies using the “Decline All” option. You can withdraw or change Your choice at any time, as described in Our Cookies Policy.
If You would like further information about third-party cookies used by glockapps.com, and information about how to manage or refuse them, click the links below:
Google Analytics cookies policy
Facebook cookies policy
We ask You to provide your Personal Information such as Your first name, last name, email address, and username when You create an account with the Service. We ask You to provide Your SMTP settings such the SMTP server name, port number, SMTP login and password when You create a Connected Mailbox with the service. We ask You to provide Your IMAP settings such the IMAP server name, port number, IMAP login and password when You connect to Your IMAP server to track bounce emails with the service. You can choose to not provide Us with certain information, but then You may not be able to register with Us or take advantage of some features of Our website.
We may ask You to provide personally identifiable information if You are signing up as our partner. Some information about Your company, its size or other details may be required by Us via email while providing pre-sales support. When You contact the GlockApps support any details You provide are used only to help Us solve any issues You have and are destroyed once Your issue is dealt with. We do not make any of this information available to any third parties.
When subscribing to our paid service, You will be asked for financial details such credit/debit card information, Your postal address, Your first name, last name and email address. The processing of the payments is carried out by the third party company 2checkout.com and on a separate secure server. We do not store any credit or debit card information on Our servers. 2checkout does not retain, share, store or use personally identifiable information for any secondary purposes.
Immediately after You purchase the service our e-commerce partner will notify Us and will pass your contact information together with some limited purchase order information (e.g. purchase date, order reference number, service name, and price) to Us. We use this data to enable Your GlockApps paid account, to identify You in order to give You the full benefits of Your purchase including free technical support and to enable Us to set up a user account providing You with access to Our customer resources area. We do not make any of this information available to any third parties. For security purposes, the IP address of this transaction may be recorded.
All information You provide to us is stored on Our secure servers. Any payment transactions are carried out by the third party over encrypted connections using SSL technology.
Your account is protected by a login and a password for Your privacy and security. You must prevent unauthorized access to Your account and Personal Information by selecting and protecting Your login and password appropriately and limiting access to Your computer or device and browser by signing off after You have finished accessing Your account.
We endeavor to protect the privacy of Your account and other Personal Information We hold in our records, but We cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Please remember that You control the information that You input and the data that is collected in connection with Your subscription to Our GlockApps services.
The service may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site, You must read that site’s privacy policy.
The personal information You provide will be used for the purpose for which it was provided – to contact You, to process Your order, to activate Your account, to locate Your account in order to provide support. We may also use any information You have provided as reasonably necessary to provide notices regarding the products or services that You purchased.
Your personal data, including Your e-mail address and Your SMTP settings is used for internal purposes only and for testing email deliverability through Your SMTP server or email account and is never sold or shared with anyone outside of Deluxe Custom Apps LLC or our payment processor unless We disclose information in response to a law enforcement request, a valid legal process (such as a subpoena or court order), or as reasonably necessary to investigate, prevent, or respond to suspected fraud, security threats, or violations of our Acceptable Use Policy, or otherwise to protect the rights, property, or safety of Deluxe Custom Apps LLC, our customers, or the public
We collect and use personal information only for our legitimate interest, for example: to keep our records updated; to explore how customers use our Offerings; to offer additional features to our customers; for the provision of services, to prevent fraud, or monitor for security vulnerabilities; in the context of a business reorganization or group restructuring exercise; to keep our Sites updated and relevant; to develop our business; and to inform our marketing strategy (by delivering Sites content and advertising to you).
Our administration staff may monitor site usage and use collected information to administer and maintain the privacy and security of the website.
Our support staff may use collected information to perform requested support tasks and any additionally supplied information will only be used for completion of the activity for which the data was provided.
Where the GDPR applies to Our processing of Your personal data, We rely on the legal bases set out below. Where We process data on Your behalf as a processor — including the seed list test data, message content and headers, and DMARC reports collected through Inbox Insight, DMARC Analytics and Uptime Monitor — You are the controller of that data and determine the legal basis for its processing, and We act only on Your documented instructions under Our Data Processing Agreement. The bases below apply to the processing for which GlockApps is the controller.
Creating and administering Your account, authenticating You, providing the Services You have subscribed to, and providing customer and technical support — Article 6(1)(b), performance of a contract with You, or steps taken at Your request before entering into a contract.
Processing Your order, activating Your paid subscription, and sending You notices about the products or services You have purchased — Article 6(1)(b), performance of a contract with You.
Retaining billing, invoicing and tax records, and responding to a law enforcement request, a valid legal process such as a subpoena or court order, or another legal obligation to which We are subject — Article 6(1)(c), compliance with a legal obligation.
Monitoring logins, recording standard weblogs and recording the actions taken in an account in order to detect prohibited access and misuse of the system, preventing and investigating fraud, abuse and violations of Our Acceptable Use Policy, and maintaining the security and integrity of the Services — Article 6(1)(f), Our legitimate interest in protecting the Services, Our customers and third parties against abuse, balanced against Your interests and fundamental rights.
Keeping Our records up to date, analysing in aggregate how customers use Our Offerings, developing additional features, and improving and developing Our business and Sites — Article 6(1)(f), Our legitimate interest in operating, maintaining and improving the Services.
Sending marketing communications to existing customers about Our products and services similar to those they have already purchased — Article 6(1)(f), Our legitimate interest in direct marketing, subject to Your right to object at any time and to the unsubscribe link included in every such message. Where We send marketing communications to a person who is not an existing customer, and where applicable law requires it, We rely on Article 6(1)(a), Your consent.
Setting analytics, preferences and marketing cookies and similar technologies on Your device, including the third-party analytics and advertising technologies described in section 2.2 — Article 6(1)(a), Your consent, obtained through the cookie consent banner presented on Your first visit, in which each non-essential category can be accepted or declined separately and consent can be withdrawn at any time. Strictly necessary cookies, which are required to deliver the website and keep it secure, are set on the basis of Article 6(1)(f), Our legitimate interest in providing a functioning and secure website.
Transferring personal data to an acquirer or successor entity in the context of a business reorganisation, merger or group restructuring — Article 6(1)(f), Our legitimate interest in carrying out the transaction, on the condition that the recipient is bound by protections equivalent to those in these Privacy Policies.
Where We rely on Article 6(1)(f), You have the right to object to the processing on grounds relating to Your particular situation, and We will stop unless We can demonstrate compelling legitimate grounds that override Your interests, rights and freedoms, or the processing is needed to establish, exercise or defend legal claims. Where We rely on Article 6(1)(a), You may withdraw Your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
We store the information collected by GlockApps such as test reports, message headers, and DMARC reports in Your personal account on a secure AWS server in the US East (N. Virginia) region.
We store the reports of the Inbox Insight tests that you create in Your user account for 12 months after the date of the test triggering. You can get the data via API and store it yourself if You need to access the reports after the 12-month period.
We store the messages includig the headers, HTML source and RAW messages used for the tests created in Your user account for 12 months after the date of the test triggering.
We store the message headers for 30 days after the date of the test triggering. After the 30-day period, You will not have access to the headers in your reports.
We store the reports returned by our free spam checker tool on our website for 30 days. After the 30-day period, the reports are automatically deleted from our database.
We store the DMARC data for monitored domains for 180 days for the users of subscription plans. For free users, the DMARC data is stored for 30 days.
We store XML files of DMARC reports received from the reporters for 30 days.
Email notifications and in-app alerts generated by DMARC Analytics (e.g. authentication-failure or anomaly alerts) reflect data from the most recent 30 days only, regardless of subscription plan.
We store the data collected by Uptime Monitor for 90 days.
Notwithstanding the retention periods set out above, We may retain data for longer where this is necessary to establish, exercise, or defend legal claims, to comply with a legal obligation, or to investigate suspected fraud, abuse, or violations of our Acceptable Use Policy. Data retained on that basis is kept only for as long as that purpose requires, is subject to periodic review, and is deleted once the purpose no longer applies.
You can access the information collected by GlockApps such as test reports, message headers, IP addresses tests, and DMARC reports in your account.
After your subscription cancelation or expiration, your paid account will be converted into the free account with limited features and data access.
As an authenticated customer, You can enter the customer area. You can use the customer area to view Your contact and subscription details.
You can on request obtain a full report containing all of the personally identifiable information We have recorded about You.
You can contact Our customer support directly to request corrections to be made to any recorded information if You consider it to be incorrect.
If You have your account put on hold, You can contact Our customer support to attempt to have Your account reinstated.
You may request the deletion of Your account and all the corresponding information by contacting our customer service. Before sending the request, you MUST delete the email addresses pointing to glockapps.com from the DMARC record in your domain’s DNS.
Deluxe Custom Apps LLC reserves the right to delete a free inactive account, which has not been logged in for one year since the last user login.
We may share Your information with our payment processor Verifone (ex 2checkout.com) if it is necessary for processing Your orders or troubleshooting.
To report suspected fraud, abuse, or a violation of our Acceptable Use Policy, contact legal@glockapps.com.
We provide tech support and general assistance via the following channels: email, live and offline chat, phone calls, online knowledgebase, and online meetings; collectively and individually these channels are hereinafter referred to as “Support Communications”.
During Support Communications our agents may collect information that will be used to effectively provide technical support and reply to general inquiries. Occasionally, the information collected may also be used for the purposes of recommending other GlockApps or GlockApps Partners products and services that can help You solve deliverability issues. Our agents will never share this information with third parties without Your knowledge and consent.
This section applies to residents of the State of California and supplements the rest of these Privacy Policies. It describes how We handle personal information under the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”), to the extent the CCPA applies to Us and to the personal information We process about You. Where We process personal information on behalf of a customer as a service provider, We use that information only to perform the services set out in Our written agreement with that customer, and We do not retain, use or disclose it for any other purpose.
Categories of personal information We collect
In the preceding twelve months We have collected the following categories of personal information, as those categories are defined by the CCPA:
Thank you for visiting the GlockApps official website located at glockapps.com.
We at GlockApps (“GlockApps”, “Service”, “We”, “Our”, “Us”) know that our users (“You”, “Your”) care about how their personally identifiable information (“Personal Information”, “Data”) is used and shared, and We take Your privacy and security very seriously.
These Privacy Policies disclose our data collection methods, usage and confidentiality policies throughout our site. By visiting or using the GlockApps website, You acknowledge that You accept the practices and policies outlined in these Privacy Policies, and You hereby consent that We will collect, use, and share Your personal information in the following ways.
1. Services We Provide at GlockApps
Inbox Insight
We offer an email deliverability testing service called Inbox Insight that allows us to collect data on Your behalf about the emails that You send. We provide You with the seed email list that enables Us to collect data about Your sender infrastructure and email placement. Such data includes the email address and IP address(es) the message is sent from, date and time of the event, message content, message headers and the details about how the mailbox providers treat the email (e.g., whether they put it in the Inbox or spam folder or block it).
Integration with MailChimp
We integrated GlockApps with MailChimp to provide You with an easy way of testing Your MailChimp email campaigns.
GlockApps will never contact or modify Your existing subscribers or lists You have in MailChimp in any way.
We’ll create a new audience in Your MailChimp account in order to import Our test email addresses, and We’ll display a list of Your existing campaigns. When You choose to run a spam test for one of Your campaigns, We’ll email a copy of that campaign to Our test list.
If You receive the “Your current account plan with MailChimp doesn’t permit the creation of additional audiences (GlockApps seed list)” error message, You’ll have to delete an existing audience in Your MailChimp account to allow GlockApps to upload the seed list or upgrade to a higher plan with MailChimp.
By allowing GlockApps to connect to Your MailChimp account, You give GlockApps permission to perform the following actions:
- Retrieve the contents of Your MailChimp templates and campaigns for the purpose of performing email delivery tests;
- Create a new audience titled “GlockApps seed list”;
- Import GlockApps seed list into the “GlockApps seed list” in your MailChimp account. Note: Since MailChimp charges by subscribers, this may affect Your MailChimp pricing tier.
- Update the “GlockApps seed list” in Your MailChimp account in the event that GlockApps seed list changes.
- Create a new campaign and send it to the “GlockApps seed list” list for the purpose of performing an email delivery test.
GlockApps will ONLY contact subscribers in the “GlockApps seed list” list. Other lists and other subscribers in Your MailChimp account will NOT be contacted or modified in any way.
DMARC Analytics
We offer the DMARC Analytics tool that allows Us to collect data on Your behalf about email sources sending emails on behalf of Your domain(s) and email authentication. We provide You with the ability to create a DMARC record with the email addresses pointing to GlockApps. The DMARC record published in Your domain’s DNS enables Us to collect DMARC reports on Your behalf and provide You with the analytics data. Such data includes the IP addresses and services sending on behalf of your domain(s); number of messages that passed SPF, DKIM, DMARC authentication; number of messages that failed SPF, DKIM, DMARC authentication; number of forwarded messages; number of messages sent by unknown (unauthorized) sources; DMARC compliance rate for each domain, and the DMARC policy used in the DMARC record for each domain.
Uptime Monitor
We offer the Uptime Monitor tool that allows Us to collect data on Your behalf about the status of your email authentication records, IP addresses, mail server, and web site availability. We provide You with the ability to create real-time monitors for testing SPF, DKIM, and DMARC records, IP addresses, HTTPS, and TLS protocols.
You acknowledge and agree that it is at Your discretion as to what data is collected in connection with the use of GlockApps, and therefore, You are solely responsible for the collection and use of any such data, ensuring that such collection and use are in accordance with Your privacy policies and all applicable laws and regulations, including without limitation any applicable data protection laws or regulations.
GlockApps operates under the domain https://glockapps.com. All data collected is the property of the customer (“You”) and is just hosted/facilitated by us. GlockApps stores this information securely on behalf of You. This information is only accessible by You.
2. Collection of Information
2.1. What Information Does GlockApps Collect Automatically?
You can visit our site without identifying yourself or revealing any personal information. Our site does automatically collect information such as Your IP address, browser type, operating system, “cookie” information, and the page You requested for site trends and statistics, but this information does not personally identify You.
To protect the customer resources area from misuse, We actively monitor all logins into the system in addition to recording standard weblogs. We collect login dates and times as well as recording IP addresses on an individual basis. In addition, We record the details on all actions that are taken, also on an individual basis. This allows Us to perform individual analysis of patterns of activity for the purposes of detecting prohibited access and misuse of the resources in the system.
We do not receive or ever store any financial information such as credit card details and none of the information We collect is ever shared with any third parties outside of our immediate e-commerce provider.
The customer area presents a highly individualized facility for managing reports and raw data. In order to provide this facility, We have to record basic (non-financial) information about each user’s choice of purchase as well as recording their usage of the facility, for example, to customize the credits remaining for each user.
When We collect usage information (such as the numbers and frequency of visitors to the website), We only use this data in aggregate form, and not in a manner that would identify You personally. We may also provide this aggregate information to our partners, but We never disclose aggregate information to a partner in a manner that would identify You personally.
2.2. What Types of Cookies Does GlockApps Use?
“Cookies” are identifiers We transfer to Your computer or mobile device that allow Us to recognize Your browser or mobile device and tell Us how and when pages in our website are visited and by how many people. You may change the preferences on our browser or mobile device to prevent or limit Your computer or device’s acceptance of cookies, but this may prevent You from taking advantage of some of our website’s features. If You click on a link to a third party website, such third party may also transmit cookies to You. These Privacy Policies do not cover the use of cookies by any third parties.
glockapps.com uses anonymous session cookies. A session cookie only ever contains a unique identifier for managing session state and therefore does not contain any personally identifiable information. Session cookies are automatically deleted when the web browser is closed.
glockapps.com also uses third-party cookies, installed Our analytics and advertising partners, including Google Analytics, Google Ads, Microsoft Advertising and Facebook Pixel Code, to process statistical analyses of the user’s browsing habits, on the number of pages visited or the number of clicks the user makes on a page when browsing. We process the results of these analyses for statistical purposes on website user behavior, in order to improve and fine-tune website content.
When You first visit Our website, We present a cookie consent banner that lets You choose which categories of cookies You allow before any non-essential cookie is set. Strictly necessary cookies are always active because the website cannot function without them; analytics, preferences and marketing cookies are set only if You enable them, and each category can be accepted or declined separately. You may decline all non-essential cookies using the “Decline All” option. You can withdraw or change Your choice at any time, as described in Our Cookies Policy.
If You would like further information about third-party cookies used by glockapps.com, and information about how to manage or refuse them, click the links below:
Google Analytics cookies policy
Facebook cookies policy
2.3. What Information Does GlockApps Ask You to Provide?
We ask You to provide your Personal Information such as Your first name, last name, email address, and username when You create an account with the Service. We ask You to provide Your SMTP settings such the SMTP server name, port number, SMTP login and password when You create a Connected Mailbox with the service. We ask You to provide Your IMAP settings such the IMAP server name, port number, IMAP login and password when You connect to Your IMAP server to track bounce emails with the service. You can choose to not provide Us with certain information, but then You may not be able to register with Us or take advantage of some features of Our website.
We may ask You to provide personally identifiable information if You are signing up as our partner. Some information about Your company, its size or other details may be required by Us via email while providing pre-sales support. When You contact the GlockApps support any details You provide are used only to help Us solve any issues You have and are destroyed once Your issue is dealt with. We do not make any of this information available to any third parties.
2.4. What Information Do You Provide When Purchasing the Service?
When subscribing to our paid service, You will be asked for financial details such credit/debit card information, Your postal address, Your first name, last name and email address. The processing of the payments is carried out by the third party company 2checkout.com and on a separate secure server. We do not store any credit or debit card information on Our servers. 2checkout does not retain, share, store or use personally identifiable information for any secondary purposes.
Immediately after You purchase the service our e-commerce partner will notify Us and will pass your contact information together with some limited purchase order information (e.g. purchase date, order reference number, service name, and price) to Us. We use this data to enable Your GlockApps paid account, to identify You in order to give You the full benefits of Your purchase including free technical support and to enable Us to set up a user account providing You with access to Our customer resources area. We do not make any of this information available to any third parties. For security purposes, the IP address of this transaction may be recorded.
3. Security of Information
All information You provide to us is stored on Our secure servers. Any payment transactions are carried out by the third party over encrypted connections using SSL technology.
Your account is protected by a login and a password for Your privacy and security. You must prevent unauthorized access to Your account and Personal Information by selecting and protecting Your login and password appropriately and limiting access to Your computer or device and browser by signing off after You have finished accessing Your account.
We endeavor to protect the privacy of Your account and other Personal Information We hold in our records, but We cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Please remember that You control the information that You input and the data that is collected in connection with Your subscription to Our GlockApps services.
The service may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site, You must read that site’s privacy policy.
4. Use of Information
The personal information You provide will be used for the purpose for which it was provided – to contact You, to process Your order, to activate Your account, to locate Your account in order to provide support. We may also use any information You have provided as reasonably necessary to provide notices regarding the products or services that You purchased.
Your personal data, including Your e-mail address and Your SMTP settings is used for internal purposes only and for testing email deliverability through Your SMTP server or email account and is never sold or shared with anyone outside of Deluxe Custom Apps LLC or our payment processor unless We disclose information in response to a law enforcement request, a valid legal process (such as a subpoena or court order), or as reasonably necessary to investigate, prevent, or respond to suspected fraud, security threats, or violations of our Acceptable Use Policy, or otherwise to protect the rights, property, or safety of Deluxe Custom Apps LLC, our customers, or the public
We collect and use personal information only for our legitimate interest, for example: to keep our records updated; to explore how customers use our Offerings; to offer additional features to our customers; for the provision of services, to prevent fraud, or monitor for security vulnerabilities; in the context of a business reorganization or group restructuring exercise; to keep our Sites updated and relevant; to develop our business; and to inform our marketing strategy (by delivering Sites content and advertising to you).
Our administration staff may monitor site usage and use collected information to administer and maintain the privacy and security of the website.
Our support staff may use collected information to perform requested support tasks and any additionally supplied information will only be used for completion of the activity for which the data was provided.
4.1. Legal Bases for Processing (GDPR Article 6(1))
Where the GDPR applies to Our processing of Your personal data, We rely on the legal bases set out below. Where We process data on Your behalf as a processor — including the seed list test data, message content and headers, and DMARC reports collected through Inbox Insight, DMARC Analytics and Uptime Monitor — You are the controller of that data and determine the legal basis for its processing, and We act only on Your documented instructions under Our Data Processing Agreement. The bases below apply to the processing for which GlockApps is the controller.
Creating and administering Your account, authenticating You, providing the Services You have subscribed to, and providing customer and technical support — Article 6(1)(b), performance of a contract with You, or steps taken at Your request before entering into a contract.
Processing Your order, activating Your paid subscription, and sending You notices about the products or services You have purchased — Article 6(1)(b), performance of a contract with You.
Retaining billing, invoicing and tax records, and responding to a law enforcement request, a valid legal process such as a subpoena or court order, or another legal obligation to which We are subject — Article 6(1)(c), compliance with a legal obligation.
Monitoring logins, recording standard weblogs and recording the actions taken in an account in order to detect prohibited access and misuse of the system, preventing and investigating fraud, abuse and violations of Our Acceptable Use Policy, and maintaining the security and integrity of the Services — Article 6(1)(f), Our legitimate interest in protecting the Services, Our customers and third parties against abuse, balanced against Your interests and fundamental rights.
Keeping Our records up to date, analysing in aggregate how customers use Our Offerings, developing additional features, and improving and developing Our business and Sites — Article 6(1)(f), Our legitimate interest in operating, maintaining and improving the Services.
Sending marketing communications to existing customers about Our products and services similar to those they have already purchased — Article 6(1)(f), Our legitimate interest in direct marketing, subject to Your right to object at any time and to the unsubscribe link included in every such message. Where We send marketing communications to a person who is not an existing customer, and where applicable law requires it, We rely on Article 6(1)(a), Your consent.
Setting analytics, preferences and marketing cookies and similar technologies on Your device, including the third-party analytics and advertising technologies described in section 2.2 — Article 6(1)(a), Your consent, obtained through the cookie consent banner presented on Your first visit, in which each non-essential category can be accepted or declined separately and consent can be withdrawn at any time. Strictly necessary cookies, which are required to deliver the website and keep it secure, are set on the basis of Article 6(1)(f), Our legitimate interest in providing a functioning and secure website.
Transferring personal data to an acquirer or successor entity in the context of a business reorganisation, merger or group restructuring — Article 6(1)(f), Our legitimate interest in carrying out the transaction, on the condition that the recipient is bound by protections equivalent to those in these Privacy Policies.
Where We rely on Article 6(1)(f), You have the right to object to the processing on grounds relating to Your particular situation, and We will stop unless We can demonstrate compelling legitimate grounds that override Your interests, rights and freedoms, or the processing is needed to establish, exercise or defend legal claims. Where We rely on Article 6(1)(a), You may withdraw Your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
5. Storage of Information
We store the information collected by GlockApps such as test reports, message headers, and DMARC reports in Your personal account on a secure AWS server in the US East (N. Virginia) region.
Inbox Insight
We store the reports of the Inbox Insight tests that you create in Your user account for 12 months after the date of the test triggering. You can get the data via API and store it yourself if You need to access the reports after the 12-month period.
We store the messages includig the headers, HTML source and RAW messages used for the tests created in Your user account for 12 months after the date of the test triggering.
We store the message headers for 30 days after the date of the test triggering. After the 30-day period, You will not have access to the headers in your reports.
We store the reports returned by our free spam checker tool on our website for 30 days. After the 30-day period, the reports are automatically deleted from our database.
DMARC Analytics
We store the DMARC data for monitored domains for 180 days for the users of subscription plans. For free users, the DMARC data is stored for 30 days.
We store XML files of DMARC reports received from the reporters for 30 days.
Email notifications and in-app alerts generated by DMARC Analytics (e.g. authentication-failure or anomaly alerts) reflect data from the most recent 30 days only, regardless of subscription plan.
Uptime Monitor
We store the data collected by Uptime Monitor for 90 days.
Retention for Legal Purposes
Notwithstanding the retention periods set out above, We may retain data for longer where this is necessary to establish, exercise, or defend legal claims, to comply with a legal obligation, or to investigate suspected fraud, abuse, or violations of our Acceptable Use Policy. Data retained on that basis is kept only for as long as that purpose requires, is subject to periodic review, and is deleted once the purpose no longer applies.
6. Access to Information
You can access the information collected by GlockApps such as test reports, message headers, IP addresses tests, and DMARC reports in your account.
After your subscription cancelation or expiration, your paid account will be converted into the free account with limited features and data access.
7. Access and Correction of Your Personal Information
As an authenticated customer, You can enter the customer area. You can use the customer area to view Your contact and subscription details.
You can on request obtain a full report containing all of the personally identifiable information We have recorded about You.
You can contact Our customer support directly to request corrections to be made to any recorded information if You consider it to be incorrect.
If You have your account put on hold, You can contact Our customer support to attempt to have Your account reinstated.
8. Deletion of Your Personal Information
You may request the deletion of Your account and all the corresponding information by contacting our customer service. Before sending the request, you MUST delete the email addresses pointing to glockapps.com from the DMARC record in your domain’s DNS.
Deluxe Custom Apps LLC reserves the right to delete a free inactive account, which has not been logged in for one year since the last user login.
9. With Whom We May Share Your Personal Information
We may share Your information with our payment processor Verifone (ex 2checkout.com) if it is necessary for processing Your orders or troubleshooting.
To report suspected fraud, abuse, or a violation of our Acceptable Use Policy, contact legal@glockapps.com.
10. Technical Support and Assistance Communications
We provide tech support and general assistance via the following channels: email, live and offline chat, phone calls, online knowledgebase, and online meetings; collectively and individually these channels are hereinafter referred to as “Support Communications”.
During Support Communications our agents may collect information that will be used to effectively provide technical support and reply to general inquiries. Occasionally, the information collected may also be used for the purposes of recommending other GlockApps or GlockApps Partners products and services that can help You solve deliverability issues. Our agents will never share this information with third parties without Your knowledge and consent.
11. California Privacy Rights (CCPA/CPRA)
This section applies to residents of the State of California and supplements the rest of these Privacy Policies. It describes how We handle personal information under the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”), to the extent the CCPA applies to Us and to the personal information We process about You. Where We process personal information on behalf of a customer as a service provider, We use that information only to perform the services set out in Our written agreement with that customer, and We do not retain, use or disclose it for any other purpose.
Categories of personal information We collect
In the preceding twelve months We have collected the following categories of personal information, as those categories are defined by the CCPA:
- Identifiers — first name, last name, email address, username, account identifier and IP address.
2.Commercial information — subscription plan, purchase date, order reference number, service name, price, and records of the Services purchased or used. - Internet or other electronic network activity information — browser type, operating system, pages requested, login dates and times, actions taken within Your account, API call volume, and cookie and pixel data relating to Your interaction with Our website.
- Geolocation data — approximate location inferred from Your IP address only. We do not collect precise geolocation.
- Professional or employment-related information — company name, company size, and similar business details, where You provide them, for example, when signing up as a partner or requesting pre-sales support.
We do not collect government identification numbers, financial account numbers, precise geolocation, biometric information, or the contents of Your private communications, and We do not store payment card data — payment details are collected and processed directly by Our payment processor. We do not use or disclose sensitive personal information for purposes that would give a consumer the right to limit that use under the CCPA. We do not knowingly collect personal information from consumers under 16 years of age.
Sources, purposes and disclosures
We collect this information directly from You, automatically from Your device when You visit Our website and use the Services, and from Our payment processor when You purchase a subscription. We use it for the business and commercial purposes described in section 4 above. In the preceding twelve months We have disclosed identifiers, commercial information and internet activity information for business purposes to Our payment processor, Our transactional email providers, Our email testing and reputation partners, and Our analytics and advertising partners, as described in sections 2.2 and 9.
Retention
We retain each category of personal information for the periods set out in section 5 above, or for as long as Your account remains open, and thereafter only where retention is necessary to establish, exercise or defend legal claims, to comply with a legal obligation, or to investigate suspected fraud or abuse.
Sale and sharing of personal information
We do not sell personal information for monetary consideration. We do use analytics and advertising cookies and similar technologies provided by third parties, including Google, Meta and Microsoft, as described in section 2.2. Under the CCPA, the disclosure of identifiers and internet activity information to those partners through such technologies may constitute a “sale” or a “share” for cross-context behavioral advertising, and We therefore disclose it as such and provide the opt-out described below. We do not sell or share the personal information of consumers We know to be under 16 years of age.
Your California privacy rights
Subject to verification of Your identity, You have the right to know the categories and specific pieces of personal information We have collected about You, the categories of sources, the purposes for collecting it and the categories of third parties to whom We disclosed it; to request deletion of personal information We collected from You, subject to the exceptions permitted by law; to request correction of inaccurate personal information We maintain about You; to opt out of the sale or sharing of Your personal information; and not to receive discriminatory treatment for exercising any of these rights. We do not offer financial incentives in exchange for personal information.
How to exercise Your rights
You may submit a request to know, delete or correct, or a request to opt out of the sale or sharing of Your personal information, by emailing Us at support@glock-apps.com. Please state the right You wish to exercise and the email address associated with Your account.
You may also opt out of analytics and advertising cookies at any time through the cookie consent banner presented on Our website, in which the marketing, analytics and preferences categories can each be declined separately, and through the controls described in Our Cookies Policy.
We will acknowledge Your request within 10 business days and respond within 45 calendar days. Where reasonably necessary We may extend that period by a further 45 days, and will inform You of the extension and the reason for it within the initial period. To protect Your personal information We verify requests by matching the information You provide against the information held in Your account, and We may request additional information where Your request concerns specific pieces of personal information. An authorised agent may submit a request on Your behalf where they provide proof of Your written permission and We are able to verify Your identity directly.
Shine the Light
California Civil Code section 1798.83 permits California residents to request information about the disclosure of their personal information to third parties for those third parties’ own direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing purposes.
