What do spam test credits mean? The credits are used to count the email spam tests you create in your account. One test involves sending the...
Does a bad reputation of one sub-domain impact the reputation of other sub-domains? It depends on how bad things go. Most times, individual sub-domians are managing individual reputation and individual IPs are managing...
Is it possible to recover a bad domain reputation with Gmail? It’s not easy to recover the domain reputation if you don’t change your data acquisition and sending practices. There is...
Why does the Inbox rate get worse if I test the same message multiple times? The GlockApps seed list represents a cold audience meaning that GlockApps doesn’t interact with the messages sent to the seed...
Why did the email bounce after I had sent it to the seed list? If some of mailbox providers blocked your message with a bounce, read the bounce error description for more information. The...
How accurate is the delivery report? GlockApps doesn’t make guesses about email placement. It logs in each test mailbox in real-time and checks where the message...
Why are my MailChimp campaigns not loading? When you run a MailChimp test, GlockApps cannot access automated email campaigns in MailChimp via API. If you need to...
Can I put the id string in the Subject line? Yes, you can put the id string in the Subject line or in the message body at any place, for...
Why does the email alert tell some emails are missing? The difference in the results shown in the email notification and in the report after the automatic test is finished...
Does the seed list ever change? We change the test email addresses on the seed list occasionally when we see that the existing email addresses are...