Do you have a free plan? Yes, we have a free plan. You can create a free account and run 3 email tests to try the...
Does billing happen automatically? No. You can enable an automatic billing on the ordering page when you place the order or later in your...
Can I cancel the subscription at any time? Yes, you can cancel the subscription at any time. Login to your account and go to Settings -> Account. Click...
Is there a cancellation fee? No. You can change your plan, or cancel your subscription at any time. We’ll never charge a cancellation fee or...
What happens with unused credits? Unused credits in subscription plans do not roll over the next month or year. Every month/year you receive a new...
Why do I not see credits in my account after I paid? We are under contract with 2Checkout to collect payments and process orders for GlockApps. Please, be patient. The order processing...
How do I change my login email address? Please, send your current login email address and the new email address that you want to use to support@glocksoft.com.
Where can I find the invoice? You can download the invoice in your account dashboard. Login to your account and go to Settings -> Account. Scroll...
Is it possible to change the values in an existing custom plan? No, you can’t change the features in the existing custom plan. Glock Apps provides you two options for custom and...