Bounces and Complaints Monitoring and Reporting
With GlockApps, you can set up an automated process of handling bounce and complaint emails. Processed data is compiled into the comprehensive and easy-to-read report available for you every day so that you can track your bounce and complaint trends. You can enable email notifications to get the report download links via email.
Get Precise Reports
GlockApps tracks bounces and complaints across any number of email campaigns per day, ISP, “From” address, and subject. We categorize bounce emails by types so you can see exactly why your emails are bouncing, such as issues related to invalid email addresses, temporarily deliverability issues, or message blocking.
Analyze and Remove
We extract the bounce email address and message ID of each email which generated a complaint and, where possible, the email addresses of the recipients who complained to help you detect and remove problematic and non-existent recipients. We can also extract custom header fields from bounce and complaint emails.
Getting started is simple.
1. Forward bounce and feedback loop emails to GlockApps.
ISPs most commonly send Abuse Reporting Format (ARF) files to your “Return” email address and sometimes to your “From” email address. Set up your email agent to forward ARF files and bounce emails to your personal bounce email address that we’ll give you. If you are operating your own mail server, you can sign up for ISP feedback loop services to receive ARF files from here.
2. Check bounce and complaint reports at GlockApps.
Once you start forwarding your bounce and feedback loop emails to us, we’ll start collecting them and compile the reports for your analysis so that you can suppress bouncing and complaining users from your subscriber list and improve the effectiveness of your email campaigns.