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Why is the report never loading?

If the report does not show, it is because of the following reasons:

1) you did not add the test id string to the message; or

2) your email system or server did not send the message to the seed list; or

3) the receiving servers blocked the messages and they bounce back.

You can delete the test that didn’t deliver a report and the credit will be returned to your account.

Then you can create a new test making sure that you copy-paste the right id string to the message and that your email system actually sends the message to the seed list.

Updated on July 15, 2021

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