{"id":645,"date":"2021-11-18T12:27:15","date_gmt":"2021-11-18T12:27:15","guid":{"rendered":"https:\/\/glockapps.com\/help\/?post_type=ht_kb&#038;p=645"},"modified":"2025-06-04T09:18:29","modified_gmt":"2025-06-04T09:18:29","slug":"identify-unknown-sources","status":"publish","type":"ht_kb","link":"https:\/\/glockapps.com\/help\/art\/identify-unknown-sources\/","title":{"rendered":"How to identify unknown sources in DMARC Analyzer?"},"content":{"rendered":"\n<p>When you&#8217;re analyzing DMARC reports, you might notice the Unknown column and might be wondering about those Unknown sources. What do they mean? Should you be worried? <\/p>\n\n\n\n<p>Any Unknown source is either a legitimate sender that needs to be authorized by your SPF record in DNS or an illegal sender that should not be sending emails on your behalf. <\/p>\n\n\n\n<p>You&#8217;ll want to click on the Unknown number in the dashboard and look at the sending IP addresses. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"353\" src=\"https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-1024x353.png\" alt=\"GlockApps DMARC Analytics: how to identify unknown sources\" class=\"wp-image-657\" srcset=\"https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-1024x353.png 1024w, https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-300x103.png 300w, https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-768x265.png 768w, https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-50x17.png 50w, https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-60x21.png 60w, https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources-100x34.png 100w, https:\/\/glockapps.com\/help\/wp-content\/uploads\/2021\/11\/dmarc-unknown-sources.png 1187w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">GlockApps DMARC Analyzer: Unknown messages<\/figcaption><\/figure>\n\n\n\n<p>For your convenience, you can click on the domain name in the Domains Overview dashboard and examine your sending sources.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1478\" height=\"622\" src=\"https:\/\/glockapps.com\/help\/wp-content\/uploads\/2025\/06\/domain-sources-dmarc-analyzer.jpg\" alt=\"\" class=\"wp-image-1375\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><em><sup>GlockApps DMARC Analyzer: Email sources<\/sup><\/em><\/p>\n\n\n\n<p>To understand which senders are legitimate and which ones are not, you can create a list of all of the services that you use and then narrow the list down to services that send emails on your behalf. Those will be your legitimate sending sources.<\/p>\n\n\n\n<p>In GlockApps, your legimiate senders, which are authorized by the SPF record published for your domain, are shown in the Known category.<\/p>\n\n\n\n<p>Unknown sources are typically illegal senders using your domain without authorization. If you notice a legitimate sender among the Unknown ones, you need to correct the SPF record and include that sender.<\/p>\n\n\n\n<p>Unknown sources that you don&#8217;t recognize may be malicious. If the volume they sent is low, it&#8217;s not worth worrying about. For an unknown source with a high volume, you may want to take some action to protect your domain.<\/p>\n\n\n\n<p>Using the &#8220;quarantine&#8221; or &#8220;reject&#8221; DMARC policy, you can tell email receivers to send malicious emails to Spam or block them at a gateway.   <\/p>\n\n\n\n<p>However, you should set the \u201cquarantine\u201d or \u201creject\u201d policy only when you see a large number of messages from a malicious source or when your DMARC compliance rate for legitimate sources is 99-100%. Otherwise, the risk of blocking legitimate emails is higher than the risk of letting a small number of illegitimate emails through.<\/p>\n\n\n\n<p>In addition to the policy, you can also specify a percentage (pct) value that governs the percentage of emails to which the DMARC policy is applied. It&#8217;s recommended that you start doing it to a small percentage and then increase it every one-two weeks:<\/p>\n\n\n\n<p>Monitor all (p=none; pct=100;)<br>Quarantine 25% (p=quarantine; pct=25)<br>Quarantine 50% (p=quarantine; pct=50)<br>Quarantine 75% (p=quarantine; pct=75)<br>Quarantine all (p=quarantine; pct=100)<br>Reject 25% (p=reject; pct=25)<br>Reject 50% (p=reject; pct=50)<br>Reject 75% (p=reject; pct=75)<br>Reject all (p=reject; pct=100)<\/p>\n\n\n\n<p>This gradual increase helps minimize the risks of losing legitimate emails whilst also starting to provide a level of filtering to protect your domain and control email delivery.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you&#8217;re analyzing DMARC reports, you might notice the Unknown column and might be wondering about those Unknown sources. What do they mean? Should you be worried? Any Unknown source is either a legitimate sender that needs to be authorized by your SPF record in DNS or an illegal sender&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[3],"ht-kb-tag":[26,96],"class_list":["post-645","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-dmarc-analytics","ht_kb_tag-dmarc-analytics","ht_kb_tag-dmarc-reports"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to identify unknown sources in DMARC Analyzer? - Help - Glockapps<\/title>\n<meta name=\"description\" content=\"Any Unknown source is either a legitimate sender that needs to be authorized by SPF record in DNS or an illegal sender that shouldn&#039;t be sending emails.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glockapps.com\/help\/art\/identify-unknown-sources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to identify unknown sources in DMARC Analyzer? 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