{"id":1086,"date":"2024-11-05T11:27:50","date_gmt":"2024-11-05T11:27:50","guid":{"rendered":"https:\/\/glockapps.com\/help\/?post_type=ht_kb&#038;p=1086"},"modified":"2024-11-05T11:27:51","modified_gmt":"2024-11-05T11:27:51","slug":"no-data-for-my-domain","status":"publish","type":"ht_kb","link":"https:\/\/glockapps.com\/help\/art\/no-data-for-my-domain\/","title":{"rendered":"Why does it show &#8220;No Data&#8221; for my domain?"},"content":{"rendered":"\n<p>GlockApps loads the domains and the respective data stored in your Google Postmaster account for the last 120 days and synchronizes its dashboard with the Google Postmaster data every 6 hours, ensuring you have up-to-date statistics on your domains\u2019 performance.\u00a0<\/p>\n\n\n\n<p>It is important to understand that you can add a domain for monitoring only in Google Postmaster. Then it will be loaded in the GlockApps Postmaster tool regardless of its status: verified or unverified.<\/p>\n\n\n\n<p>In some scenarios, GlockApps Postmaster doesn&#8217;t show the domain&#8217;s metrics in its dashboard. The typical situations when you can see the &#8220;No Data&#8221; message for a domain are:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Low email volume.<\/strong> The data might be missing if the total number of messages for a given period is too low. In this scenario, the data is not available either in your Google Postmaster account or in GlockApps.<\/li>\n\n\n\n<li><strong>Data storage.<\/strong> Currently, GlockApps does not have access to the new Google API to retrieve the reputation metrics from the new dashboard. We rely on the metrics available in the classic dashboard for synchronization. This limitation may impact the data presentation for some domains. In this scenario, the reputation metrics are available in a new dashboard in your Google Postmaster account, but are not available in GlockApps.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>In some scenarios, GlockApps Postmaster doesn&#8217;t show the domain&#8217;s metrics in its dashboard. The typical situations when you can see the &#8220;No Data&#8221; message for a domain are:<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[173],"ht-kb-tag":[174],"class_list":["post-1086","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-postmaster-tool","ht_kb_tag-google-postmaster"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why does it show &quot;No Data&quot; for my domain? - Help - Glockapps<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/glockapps.com\/help\/art\/no-data-for-my-domain\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why does it show &quot;No Data&quot; for my domain? - Help - Glockapps\" \/>\n<meta property=\"og:description\" content=\"In some scenarios, GlockApps Postmaster doesn&#039;t show the domain&#039;s metrics in its dashboard. 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